Allow us to thank you once again for purchasing tickets to the concert of the guitarist Al Di Meola and his trio, which was originally to take place on 16 May 2020 during the Prague Spring music festival.
The performance was initially rescheduled to 2 November 2020 due to the global COVID-19 pandemic. We are deeply sorry to have to inform you that the concert cannot take place on this later date either, as Al Di Meola has cancelled his whole autumn tour of Europe.
Valid tickets (which were not previously returned or donated to the organiser) will be fully refunded. We ask you to send us the 11-digit ticket number, the value of the ticket, and your bank account number by email to firstname.lastname@example.org. Please do so by 16 November 2020 at the latest.
The festival is negotiating replacement date for the concert with the musician, to be announced at a later time.
We sincerely apologise for the inconvenience.