Purchased tickets cannot be returned or exchanged.
Admission fees may only be returned if a concert is cancelled without any substitution.
No compensation can be made for lost tickets.
Remaining tickets will be available at the concert venue one hour before the start of the concert.
The organizers reserve the right to change the programme, performers or times of the concerts; in the event of any changes, tickets cannot be returned.
Concert-goers will be kept up to date with any changes via information published at festival.cz and/or send to the e-mail address used for purchasing the ticket.
If you arrive after the concert has begun, you will be seated in accordance with the instructions of the event staff.
For children under the age of four, we recommend choosing concerts specifically intended for children. We do not recommend bringing children of this age to other concerts.
In exceptional circumstances, the Prague Spring reserves the right to provide alternative seating in the same category which may not correspond with the seats printed on the ticket.
The use of cameras, audio and video equipment, mobile phones and other electronic devices during the concert is prohibited.
Authorised photographers may take photographs during concerts and other festival events. By attending, you consent to photographs in which you appear being taken and published for the purpose of promoting Prague Spring’s activities. You may withdraw this consent at any time by emailing info@festival.cz.
Recommended Dress Code for the Opening and Closing Concerts:
Black Tie
Recommended Dress Code for other concerts:
Semi Formal / Business
For detailed information about Terms and Conditions and Consent to the Processing of Personal Data, please visit General terms and conditions.